Customer Service Phone:
0410 415 415
Email: info@feliceskincare.com.au
Operating Hours:
Monday to Friday: 10:00am – 5:00pm
Saturday: 10:00am – 2:00pm
Sunday & Public Holidays: Closed
Time Zone: AEST (Brisbane Time)
In store Pick up（Free） : 69 Juliette Street Annerley QLD 4103
Frequently Asked Questions
How can I contact Félice for support or product questions?
Email info@feliceskincare.com.au or call 0410 415 415 during the hours above for order or product enquiries.
For an existing order, include your order number, the website or retailer you ordered from, and the product name. For delivery and returns information, see our Shipping Policy and Returns & Refunds.
What is the usual response time to inquiries?
Our customer service team aims to respond within 24 business hours on business days, as outlined in our Shipping Policy.
Delays may occur during public holidays.
Can I get personalized skincare recommendations?
Yes, we offer tailored suggestions based on your skin concerns. Share your details, and our team will recommend the best Félice products for you.
Are your products safe for sensitive skin?
Félice products are formulated with natural Australian botanicals and clinically tested ingredients. Most are suitable for sensitive skin, but we advise checking each product’s details or consulting with us.
Get Personalised Skincare Advice
Have questions about our products or need custom skincare guidance? Our team is here to help you choose the right solutions for your skin’s unique needs. Reach out today for expert advice and product recommendations.