Standard Shipping Rates
Standard shipping within Australia is A$12.95 including GST per order. Standard shipping is free when your merchandise total is A$99 or more after discounts, excluding shipping charges.
Overview
Orders are processed and dispatched within business hours.
We ship via Australia Post, and all parcels include tracking information once dispatched.
We deliver Australia-wide, including regional and remote areas. Delivery timeframes may vary depending on your location.
Order Processing
Orders are processed during standard business hours, Monday to Friday, excluding public holidays.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Shipping & Delivery
We currently ship within Australia only.
Delivery times may vary depending on your location, including metropolitan, regional, and remote areas.
Please note that delivery timeframes are estimates only and may be affected by external factors beyond our control.
Return Shipping Costs
Customers are responsible for paying their own shipping costs for returning items.
Shipping costs are non-refundable. If a refund is approved, the cost of return shipping will be deducted from your refund.
If you are returning higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Processing Time & Enquiries
Our customer service team aims to respond to all enquiries within 24 business hours during business days.
Please note that we do not operate on Sundays or public holidays.